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Customer Support

Ways to Connect

Our Customer Service team is always happy to help you.

Live Chat

Weekdays 9am to 5pm

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At Your Service

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FAQ

Frequently Asked Questions

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

  • What payment methods do you accept?
    We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment methods will be coming soon. You can select your preferred payment option during checkout.
  • Can I track the status of my order?
    Absolutely! Once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package during transit.
  • Do you offer discounts or promotions?
    Yes, we periodically offer discounts, promotions, and special deals on selected items. Keep an eye on our website or subscribe to our club members to stay updated on the latest offers.
  • Are your products handmade or sourced from suppliers?
    We offer a combination of handcrafted items created with care by skilled artisans and carefully sourced products from reputable suppliers. All our products are MADE IN USA
  • Do you offer international shipping?
    No, we DO NOT offer international shipping. Please check our shipping policy or contact our customer support for more details on international shipping options and fees.
  • How long does it take to process and ship orders?
    We strive to process orders within 1 business day. Shipping times may vary depending on your location and the selected shipping method. You can find more information in our shipping policy.

Join Our Club!

Become a Rustic Haven Decor club member and be the first to know about about our sales, events and exclusive offers.

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Special Club Offer

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15%
discount
on your first purchase. 

Rustic Haven Decor HQ

Tampa, FL

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Need Help?

rustichavendecorllc@gmail.com

Mon - Fri: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 8pm

Set by appointment

Free Shipping

Free Shipping on all orders.

Quick & Easy Returns

Please check our Shipping and Returns Policy for more information.

We accept the following payment methods

Visa
Master Card
Diners
JCB
American Express
CUP
Discover
PayPal

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